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Smart Metering


Customer Billing

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...


Data Analytics

Count the Customers:

The transmission and distribution system links power generators and electricity consumers, but it is an often neglected part of any discussion about the future of electricity. Yet paying for this key piece of infrastructure is a giant influence on how the electric grid can or should change as such...

Smart Grid


Grid Communications

Smart Grid and Aging Infrastructure

Why technologies are important to grid modernization BY MANI VADARI, Modern Grid Solutions Electricity is one of the cornerstones of our economy. A modern electric grid is critical for our economic and national security. The National Academy of Engineering has called the North American power grid...

How Dangerous is Linemen Work?

Many occupations pose risks to workers, but few match the dangers that linemen face daily. Linemen play a critical role in maintaining and restoring the power grid, often working in extreme weather conditions, at significant heights, and around high-voltage electrical systems. Their work is...

Grid Modernization

Community Renewable Energy and Reliable Service

This past winter, extreme weather cost the United States more than $5 billion in property damage, closed businesses and travel disruptions. Early indications also forecast a viciously cold winter for the 2015-16 season. With this extreme weather, many assume they will suffer power loss. In fact, a...

Automation

Smart Grid, Smart Metering, T&D Automation

Storm Hardening Utility Communications

Save money and increase reliability.

BY JEFF GROSSHAUSER, Motorola

Preparing for winter is more than just a seasonal ritual for utility providers. Electricity and gas must still power cities during violent snowstorms and extreme cold. Arguably, that power is never more needed than when extreme conditions strike. Keeping utilities—and thus cities—operating under extreme conditions requires planning, hardened infrastructure and equipment, plus the realization that smooth operations still rely on trucks rolling and on the men...

T&D Automation Articles