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Customer Billing

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Data Analytics

Key Utility Conferences to Watch in 2025

As the utility sector continues to evolve amidst technological advancements and regulatory changes, industry conferences offer invaluable opportunities for networking, knowledge sharing, and innovation. In 2025, several pivotal conferences will shape the future of utilities, addressing critical...

DOE Grants $2.2B for Transmission and Storage Projects

In a landmark move aimed at accelerating the U.S. transition to a more resilient and sustainable energy grid, the Department of Energy (DOE) has announced a groundbreaking investment of $2.2 billion in innovative transmission and energy storage projects across 18 states. This significant funding...

AMI & AMR

AMI Enterprise Integration

Setting the foundation for Smart Grid enterprise enhancements BY SCOTT STEIN, Utility Integration Solutions, Inc. Integration of the advanced metering infrastructure (AMI) host system and meter data management system (MDMS) into the utility enterprise is critical to set the foundation for future...

In-Home Display Connectivity

Optimizing conservation benefits through AMI BY MELODY TOMKOW, Aztech Associates The conservation benefits of ‘real-time’ electricity consumption information provided by home energy monitors, also known as in-home displays, have been studied repeatedly over the past decade. Recent...
Home Automation Smart Metering

Smart Metering

Wireless Technology for Electric Utilities

The electric industry is making the transformation from a centralized, producer-controlled network to one that is less centralized and more consumer interactive. An automated, widely distributed energy delivery network, the Smart Grid, is characterized by a two-way flow of electricity and information, and potentially is capable of monitoring everything from power plants to customer behavior to individual appliance performance.

Incorporated into the grid are the benefits of distributed computing and communications to deliver real-time...

Smart Metering Articles

Smart Grid Controversies
Power market changes

T&D Buyer’s Guide Companies

Smart Metering Shared Media

Catalog

Automation of T&D Systems Handbook

Catalog

Electricity Today T&D Magazine - T&D Automation Issue

Catalog

T&D Automation and AMR/AMI Systems Handbook Vol. 2