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Customer Billing


FERC Approves Interconnection for Talen Energy, Amazon Data Center

In a significant move that underscores the growing demand for reliable and sustainable energy to power the expanding digital infrastructure, the Federal Energy Regulatory Commission (FERC) has approved an interconnection agreement between Talen Energy, Amazon Web Services (AWS), and Exelon. This...

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

AMI & AMR


In-Home Display Connectivity

Optimizing conservation benefits through AMI BY MELODY TOMKOW, Aztech Associates The conservation benefits of ‘real-time’ electricity consumption information provided by home energy monitors, also known as in-home displays, have been studied repeatedly over the past decade. Recent...

Smart Meters & Transactive Energy

Smart meters and transactive energy: Examining the benefits and addressing the concerns BY JOHN CASKEY, National Electrical Manufacturers Association (NEMA) Smart meters are beneficial to consumers and utilities. What makes this meter “smart” is its two-way communication system and ability to...

Data Analytics


DOE Grants $2.2B for Transmission and Storage Projects

In a landmark move aimed at accelerating the U.S. transition to a more resilient and sustainable energy grid, the Department of Energy (DOE) has announced a groundbreaking investment of $2.2 billion in innovative transmission and energy storage projects across 18 states. This significant funding...

Advancements in Electricity Metering

Taking metering technologies to the next level BY BRIAN SEAL, Electric Power Research Institute Between 2004 and 2009, the production of traditional electromechanical electricity meters in the U.S. was gradually shutdown in the wake of the successful introduction of solid-state electronic meters....

Smart Metering

Wireless Technology for Electric Utilities

The electric industry is making the transformation from a centralized, producer-controlled network to one that is less centralized and more consumer interactive. An automated, widely distributed energy delivery network, the Smart Grid, is characterized by a two-way flow of electricity and information, and potentially is capable of monitoring everything from power plants to customer behavior to individual appliance performance.

Incorporated into the grid are the benefits of distributed computing and communications to deliver real-time...

Smart Metering Articles