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Customer Billing

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Data Analytics

AI-Powered Substation Automation: Revolutionizing Grid Operations

Artificial intelligence (AI) is transforming various industries, and the power sector is no exception. AI-powered substation automation is revolutionizing grid operations by enhancing efficiency, reliability, and responsiveness. This article delves into the role of AI in substation automation,...

Real-time Monitoring is Key to Reducing Energy Consumption

Empowering utilities to assist their customers BY TIM VAN SLAMBROUCK, DENT Instruments Energy utilities and consumers alike can benefit from continuous monitoring of energy usage, because monitoring is the key to identifying areas where consumption can be reduced, and significant cost savings can...

AMI & AMR

Advancements in Electricity Metering

Taking metering technologies to the next level BY BRIAN SEAL, Electric Power Research Institute Between 2004 and 2009, the production of traditional electromechanical electricity meters in the U.S. was gradually shutdown in the wake of the successful introduction of solid-state electronic meters....

Smart Meters & Transactive Energy

Smart meters and transactive energy: Examining the benefits and addressing the concerns BY JOHN CASKEY, National Electrical Manufacturers Association (NEMA) Smart meters are beneficial to consumers and utilities. What makes this meter “smart” is its two-way communication system and ability to...
Home Automation Smart Metering

Smart Metering

FirstEnergy Explores Alternatives to PJM Capacity Market

In a strategic move aimed at enhancing its power supply reliability, FirstEnergy is actively exploring alternatives to the PJM capacity market. This development reflects the company’s proactive approach to addressing challenges within the existing market structure and ensuring a more robust and resilient energy supply for its customers.

Understanding the PJM Capacity Market

The PJM capacity market, administered by PJM Interconnection, is a critical component of the region’s electricity market, which spans parts of the...

Smart Metering Articles

T&D Buyer’s Guide Companies

Smart Metering Shared Media

Catalog

T&D Automation and AMR/AMI Systems Handbook Vol. 2

Catalog

Electricity Today T&D Magazine - Smart Grid Summer 2018 Issue

Catalog

Electricity Today T&D Magazine - Transformer Winter 2018 Issue