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Customer Billing

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Demand Response

Historical facts on Ontario's peaksaver PLUS

Many electric utilities in Ontario have been providing the peaksaver PLUS demand response program to their customers. According to the peaksaver PLUS website, this program is designed to help customers reduce demands on the power grid. The program has proven to be very effective. During peak...

Data Analytics

AI-Powered Substation Automation: Revolutionizing Grid Operations

Artificial intelligence (AI) is transforming various industries, and the power sector is no exception. AI-powered substation automation is revolutionizing grid operations by enhancing efficiency, reliability, and responsiveness. This article delves into the role of AI in substation automation,...

Key Utility Conferences to Watch in 2025

As the utility sector continues to evolve amidst technological advancements and regulatory changes, industry conferences offer invaluable opportunities for networking, knowledge sharing, and innovation. In 2025, several pivotal conferences will shape the future of utilities, addressing critical...
Home Automation Smart Metering

Smart Metering

Smart Meters & Transactive Energy

Smart meters and transactive energy: Examining the benefits and addressing the concerns

BY JOHN CASKEY, National Electrical Manufacturers Association (NEMA)

Smart meters are beneficial to consumers and utilities. What makes this meter “smart” is its two-way communication system and ability to monitor electrical load, pricing, and a variety of other data.

Using a smart meter, a utility can remotely take meter readings, eliminating the need to send a meter reader to the home. For the...

Smart Metering Articles

T&D Buyer’s Guide Companies

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Electricity Today T&D Magazine - Smart Grid Summer 2018 Issue

Catalog

T&D Automation and AMR/AMI Systems Handbook Vol. 2

Catalog

Electricity Today T&D Magazine - T&D Automation Jan&Feb 2019 Issue