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Customer Billing

Count the Customers:

The transmission and distribution system links power generators and electricity consumers, but it is an often neglected part of any discussion about the future of electricity. Yet paying for this key piece of infrastructure is a giant influence on how the electric grid can or should change as such...

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Demand Response

The New Demand Response

Demand response—in the traditional sense—is deceased. The new demand response, on the other hand, builds on lessons learned and provides the path for integration of technology, customers, and programs. This new definition of demand response is enabling active load management using price...

DOE Grants $2.2B for Transmission and Storage Projects

In a landmark move aimed at accelerating the U.S. transition to a more resilient and sustainable energy grid, the Department of Energy (DOE) has announced a groundbreaking investment of $2.2 billion in innovative transmission and energy storage projects across 18 states. This significant funding...

Data Analytics

Five Uses for Reliability Data

Despite the fact that electricity is such a critical commodity for every aspect of our lives, its importance is often overlooked. From school children watching educational videos, to the working adult using computers to national leaders taking selfies with their electorate, the electricity that...
Home Automation Smart Metering

Smart Metering

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with this ever-growing demand, it has become vital that these distributors optimize their operations, enhancing the efficiency of business processes to remain competitive.

Yet it can often be difficult to narrow down...

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T&D Automation and AMR/AMI Systems Handbook Vol. 2

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Electricity Today T&D Magazine - Transformer Winter 2018 Issue

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Electricity Today T&D Magazine - T&D Automation Jan&Feb 2019 Issue