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Customer Billing

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Count the Customers:

The transmission and distribution system links power generators and electricity consumers, but it is an often neglected part of any discussion about the future of electricity. Yet paying for this key piece of infrastructure is a giant influence on how the electric grid can or should change as such...

AMI & AMR

How AMI Can Improve Grid Reliability and Outage Response

Leveraging AMI to improve grid reliability and outage response BY TIM WOLF, Itron Getting a handle on overall grid reliability and outage trends for the entire U.S. can be challenging. Despite generally high reliability numbers, power outages are occurring more frequently and the U.S. Department...

FERC Complaint Targets Duke, PJM Transmission Planning

A coalition of large energy consumers and ratepayer advocates has filed a complaint with the Federal Energy Regulatory Commission (FERC), urging the agency to prohibit transmission owners from independently planning "local" transmission projects exceeding 100 kilovolts (kV). The coalition argues...

Data Analytics

The Intelligent City of Tomorrow

The term “smart city” is becoming increasingly common, especially in the public services sector. Cities of all sizes have interdependent systems, from electricity, water, and gas utilities to transportation systems to municipal lighting systems. City officials are discovering how to leverage...

FERC Approves Interconnection for Talen Energy, Amazon Data Center

In a significant move that underscores the growing demand for reliable and sustainable energy to power the expanding digital infrastructure, the Federal Energy Regulatory Commission (FERC) has approved an interconnection agreement between Talen Energy, Amazon Web Services (AWS), and Exelon. This...
Home Automation Smart Metering

Smart Metering

The Demand Response Revolution

For decades, utilities have been deploying demand response to achieve a variety of load shaping objectives, most notably peak reduction in response to grid conditions. Since their inception in the 1990s, independent system operators (ISOs) and regional transmission organizations (RTOs) have also been dispatching demand response along with supply-side resources to help maintain the reliability of bulk power systems.

The largest share of demand response has traditionally been emergency interruptible load programs, wherein large...

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Electricity Today T&D Magazine - T&D Automation Jan&Feb 2019 Issue

Catalog

Electricity Today T&D Magazine - Smart Grid Summer 2018 Issue

Catalog

Electricity Today T&D Magazine - SCADA for the Smart Grid Sept&Oct 2019 Special Edition