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Customer Billing

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

AMI & AMR

AMI Enterprise Integration

Setting the foundation for Smart Grid enterprise enhancements BY SCOTT STEIN, Utility Integration Solutions, Inc. Integration of the advanced metering infrastructure (AMI) host system and meter data management system (MDMS) into the utility enterprise is critical to set the foundation for future...

Neighborhood Area Networks

Standardizing communication to achieve plug-and-play interoperability BY RYAN MALEY, ZigBee Alliance All over the world, there is increasing demand for standardizing communication in the Smart Grid. Electric utilities and their regulators are increasingly concerned with upgrading all aspects of the...

Data Analytics

Exelon Expands Data Center Load and PJM Capacity

In a rapidly evolving energy landscape, Exelon’s recent moves in the energy and data center markets signal a pivotal shift in how utilities are engaging with the intersection of technology, grid capacity, and sustainability. The company’s entry into data center load management and its...
Home Automation Smart Metering

Smart Metering

Virtual Power Plants (Vpp) And Smart Grids: Integrating Renewable Energy For A Sustainable Future

The rapid shift toward renewable energy resources (RERs) has placed significant demands on traditional power systems. To address these challenges, modern energy infrastructure is evolving into smart grids, leveraging advanced technologies like Virtual Power Plants (VPPs) to enhance grid flexibility, reliability, and efficiency. A VPP is a collection of distributed energy resources (DERs), such as renewable energy sources, battery storage, controllable loads, and electric vehicles (EVs), that operate as a unified power plant through intelligent...

Smart Metering Articles

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Automation of T&D Systems Handbook

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Electricity Today T&D Magazine - Transformer Winter 2018 Issue

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Electricity Today T&D Magazine - T&D Automation Jan&Feb 2019 Issue