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AMI & AMR


Smart Meter Deployment & Transitions

In the past 100 years, customer interaction with electric utilities has not changed significantly. However, with the introduction of smart meters, customers are now able to sign up for new programs and access their electricity usage data. In early 2013, the Illinois Energy Infrastructure and...

Tracking Smart City Trends

Already, smart city technologies are strong in Europe and the Middle East. Now, cities all over North America are joining the smart cities movement as well. Once the journey begins, a city quickly realizes that it cannot become smart and sustainable without the help of its electric power utility....

Demand Response


Pennsylvania’s Yaw Bill

In a significant move for Pennsylvania’s energy sector, State Senator Gene Yaw has introduced a transformative piece of legislation aimed at modernizing the state's approach to power plant development and capacity management. The bill, which has been the subject of considerable discussion,...

FERC Conference Highlights Challenges in Resource Adequacy

The Federal Energy Regulatory Commission (FERC) recently hosted the Co-Located Load Conference, a significant event that focused on resource adequacy, energy reliability, and the challenges of ensuring sufficient electricity supply amidst changing grid dynamics. As the energy landscape continues to...

Customer Billing


FERC Approves Interconnection for Talen Energy, Amazon Data Center

In a significant move that underscores the growing demand for reliable and sustainable energy to power the expanding digital infrastructure, the Federal Energy Regulatory Commission (FERC) has approved an interconnection agreement between Talen Energy, Amazon Web Services (AWS), and Exelon. This...

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Smart Metering

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with this ever-growing demand, it has become vital that these distributors optimize their operations, enhancing the efficiency of business processes to remain competitive.

Yet it can often be difficult to narrow down...

Smart Metering Articles