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Customer Billing

Count the Customers:

The transmission and distribution system links power generators and electricity consumers, but it is an often neglected part of any discussion about the future of electricity. Yet paying for this key piece of infrastructure is a giant influence on how the electric grid can or should change as such...

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Demand Response

Real-time Monitoring is Key to Reducing Energy Consumption

Empowering utilities to assist their customers BY TIM VAN SLAMBROUCK, DENT Instruments Energy utilities and consumers alike can benefit from continuous monitoring of energy usage, because monitoring is the key to identifying areas where consumption can be reduced, and significant cost savings can...

The Demand Response Revolution

For decades, utilities have been deploying demand response to achieve a variety of load shaping objectives, most notably peak reduction in response to grid conditions. Since their inception in the 1990s, independent system operators (ISOs) and regional transmission organizations (RTOs) have also...

Data Analytics

FERC Complaint Targets Duke, PJM Transmission Planning

A coalition of large energy consumers and ratepayer advocates has filed a complaint with the Federal Energy Regulatory Commission (FERC), urging the agency to prohibit transmission owners from independently planning "local" transmission projects exceeding 100 kilovolts (kV). The coalition argues...

Data Analytics for Theft Detection

Utility profile: ComEd uses data analytics for theft detection The Commonwealth Edison Company, better known as ComEd and one of the U.S.’s largest electric utilities, has been using a variety of tools and data analytics to help identify theft leads and unmetered current. With the onset of...
Home Automation Smart Metering

Smart Metering

How AMI Can Improve Grid Reliability and Outage Response

Leveraging AMI to improve grid reliability and outage response

BY TIM WOLF, Itron

Getting a handle on overall grid reliability and outage trends for the entire U.S. can be challenging. Despite generally high reliability numbers, power outages are occurring more frequently and the U.S. Department of Energy estimates that outages cost the American economy as much $150 billion per year. Unfortunately, outages are affecting more people and lasting longer than just a decade ago. These...

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Electricity Today T&D Magazine - T&D Automation Jan&Feb 2019 Issue

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T&D Automation and AMR/AMI Systems Handbook Vol. 2

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Automation of T&D Systems Handbook