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Customer Billing

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Demand Response

Pennsylvania’s Yaw Bill

In a significant move for Pennsylvania’s energy sector, State Senator Gene Yaw has introduced a transformative piece of legislation aimed at modernizing the state's approach to power plant development and capacity management. The bill, which has been the subject of considerable discussion,...

Smart Transformers: Enhancing Grid Efficiency and Reliability

The evolving demands of modern power grids necessitate the adoption of advanced technologies that can provide enhanced efficiency, reliability, and flexibility. Smart transformers are at the forefront of this technological revolution, offering a range of capabilities that significantly improve the...

AMI & AMR

Tracking Smart City Trends

Already, smart city technologies are strong in Europe and the Middle East. Now, cities all over North America are joining the smart cities movement as well. Once the journey begins, a city quickly realizes that it cannot become smart and sustainable without the help of its electric power utility....

Advanced Energy Meters & Power Quality

Addressing concerns from the utility and end user’s perspective BY DAVID BOVANKOVICH, E-Mon The increasing sophistication of commercial and industrial devices and equipment continues to drive the critical need for clean, dependable, stable electric power. As such, power quality continues to gain...
Home Automation Smart Metering

Smart Metering

Smart Meters for Outage Management

Reviewing the benefits and addressing the obstacles

BY RON CLANTON & MARK HOLLIDAY, KPMG LLP

The outage management process has undergone remarkable changes over the last several decades. The need to respond to power outages when they occur has been around since the first lines were run from utility to customer. The outage management system (OMS) applications of today are far different from systems used just a decade ago. Higher customer demand for reliability and...

Smart Metering Articles

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T&D Buyer’s Guide Companies

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Electricity Today T&D Magazine - T&D Automation Issue

Catalog

Electricity Today T&D Magazine - Smart Grid Issue

Catalog

T&D Automation and AMR/AMI Systems Handbook Vol. 2