State of Industry

How Utilities Can Master Customer Engagement

Addressing the new energy customer engagement paradox BY GREG GUTHRIDGE, NICHOLAS HANDCOCK & JULIE TARTAGLIA, Accenture For utilities, the foundation of the energy marketplace is shifting. Providers face a market in flux with largely stagnant energy demand, shifting regulatory landscapes,...

Fire Safety & Smart Meters

New study shows metering devices are electrically safe BY LEN GARIS, Fire Chief of the City of Surrey A new study by a Canadian university may help mitigate any lingering concerns about the fire safety of smart meters. “Revisiting the Safety of Smart Meter Installations in British Columbia”,...

Massachusetts Utilities File $5B Efficiency Plan

Massachusetts' utility companies have unveiled an ambitious $5 billion energy efficiency plan designed to bolster the state's efforts to meet its climate goals and provide substantial savings to consumers. The proposed initiative, called the Mass Save program, aims to expand energy-saving...

Time to Phase Out Coal

Meeting carbon emission targets means phasing out coal BY PHILL FELTHAM, Editor-in-Chief Electricity Today Magazine If the power industry is serious about protecting the environment and reducing carbon emissions, then regulators and utilities need to focus on closing coal-fired power plants....

Electricity Exports

Reviewing Canada’s cross-border power trade BY INGRID EKTVEDT, TAB GANGOPADHYAY, MARCELLA MATZEIT, National Energy Board Canada had another exciting electricity export year in 2013. This issue’s The Bulletin Board briefly outlines the key trade highlights and gives a high-level...

North Carolina Town Sues Duke Energy for Climate Fraud

A small town in North Carolina has filed a lawsuit against Duke Energy, one of the largest utility companies in the United States, alleging that the company has been deceptive in its efforts to downplay the environmental impact of its operations. The lawsuit, filed by the town of Smithfield, claims...

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