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Customer Billing

Count the Customers:

The transmission and distribution system links power generators and electricity consumers, but it is an often neglected part of any discussion about the future of electricity. Yet paying for this key piece of infrastructure is a giant influence on how the electric grid can or should change as such...

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Data Analytics

The Intelligent City of Tomorrow

The term “smart city” is becoming increasingly common, especially in the public services sector. Cities of all sizes have interdependent systems, from electricity, water, and gas utilities to transportation systems to municipal lighting systems. City officials are discovering how to leverage...

AI-Powered Substation Automation: Revolutionizing Grid Operations

Artificial intelligence (AI) is transforming various industries, and the power sector is no exception. AI-powered substation automation is revolutionizing grid operations by enhancing efficiency, reliability, and responsiveness. This article delves into the role of AI in substation automation,...

AMI & AMR

In-Home Display Connectivity

Optimizing conservation benefits through AMI BY MELODY TOMKOW, Aztech Associates The conservation benefits of ‘real-time’ electricity consumption information provided by home energy monitors, also known as in-home displays, have been studied repeatedly over the past decade. Recent...

Smart Grid Metering Controversies

Persuading skeptical consumers by answering the question: 'what’s in it for me?’ BY TIM WOLF, Itron The history of smart grid metering technology is replete with examples of unfounded fears, unsubstantiated claims, and urban legends that greet, and sometimes impede, the progress brought on...
Home Automation Smart Metering

Smart Metering

Smart Meters for Outage Management

Reviewing the benefits and addressing the obstacles

BY RON CLANTON & MARK HOLLIDAY, KPMG LLP

The outage management process has undergone remarkable changes over the last several decades. The need to respond to power outages when they occur has been around since the first lines were run from utility to customer. The outage management system (OMS) applications of today are far different from systems used just a decade ago. Higher customer demand for reliability and...

Smart Metering Articles

T&D Buyer’s Guide Companies

Smart Metering Shared Media

Catalog

T&D Automation and AMR/AMI Systems Handbook Vol. 2

Catalog

Electricity Today T&D Magazine - SCADA for the Smart Grid Sept&Oct 2019 Special Edition

Catalog

Electricity Today T&D Magazine - Transformer Winter 2018 Issue