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Data Analytics



Geo-targeting with Data Analytics

How to reduce peak load in constrained areas of the grid BY W. HUGH GAASCH, Retroficiency With an aging infrastructure, rising demand, and an increasingly stringent regulatory climate, utilities across the country face some tough decisions in the coming decade. The American Association of Civil...

Customer Billing


Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

AMI & AMR


Smart Meter Deployment & Transitions

In the past 100 years, customer interaction with electric utilities has not changed significantly. However, with the introduction of smart meters, customers are now able to sign up for new programs and access their electricity usage data. In early 2013, the Illinois Energy Infrastructure and...

AMI Enterprise Integration

Setting the foundation for Smart Grid enterprise enhancements BY SCOTT STEIN, Utility Integration Solutions, Inc. Integration of the advanced metering infrastructure (AMI) host system and meter data management system (MDMS) into the utility enterprise is critical to set the foundation for future...

Smart Metering

The Demand Response Revolution

For decades, utilities have been deploying demand response to achieve a variety of load shaping objectives, most notably peak reduction in response to grid conditions. Since their inception in the 1990s, independent system operators (ISOs) and regional transmission organizations (RTOs) have also been dispatching demand response along with supply-side resources to help maintain the reliability of bulk power systems.

The largest share of demand response has traditionally been emergency interruptible load programs, wherein large...

Smart Metering Articles