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Demand Response


Historical facts on Ontario's peaksaver PLUS

Many electric utilities in Ontario have been providing the peaksaver PLUS demand response program to their customers. According to the peaksaver PLUS website, this program is designed to help customers reduce demands on the power grid. The program has proven to be very effective. During peak...

Real-time Monitoring is Key to Reducing Energy Consumption

Empowering utilities to assist their customers BY TIM VAN SLAMBROUCK, DENT Instruments Energy utilities and consumers alike can benefit from continuous monitoring of energy usage, because monitoring is the key to identifying areas where consumption can be reduced, and significant cost savings can...

Customer Billing


Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

AMI & AMR


Smart Grid Metering Controversies

Persuading skeptical consumers by answering the question: 'what’s in it for me?’ BY TIM WOLF, Itron The history of smart grid metering technology is replete with examples of unfounded fears, unsubstantiated claims, and urban legends that greet, and sometimes impede, the progress brought on...

Smart Meters & Transactive Energy

Smart meters and transactive energy: Examining the benefits and addressing the concerns BY JOHN CASKEY, National Electrical Manufacturers Association (NEMA) Smart meters are beneficial to consumers and utilities. What makes this meter “smart” is its two-way communication system and ability to...

Smart Metering

Tracking Smart City Trends

Already, smart city technologies are strong in Europe and the Middle East. Now, cities all over North America are joining the smart cities movement as well. Once the journey begins, a city quickly realizes that it cannot become smart and sustainable without the help of its electric power utility. Like it or not, investor-owned utilities are being pulled into the smart city conversation.

I predict many utilities will learn to appreciate the smart cities...

Smart Metering Articles