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Customer Billing

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Demand Response

Data Analytics

Five Uses for Reliability Data

Despite the fact that electricity is such a critical commodity for every aspect of our lives, its importance is often overlooked. From school children watching educational videos, to the working adult using computers to national leaders taking selfies with their electorate, the electricity that...

Count the Customers:

The transmission and distribution system links power generators and electricity consumers, but it is an often neglected part of any discussion about the future of electricity. Yet paying for this key piece of infrastructure is a giant influence on how the electric grid can or should change as such...
Home Automation Smart Metering

Smart Metering

Fire Safety & Smart Meters

New study shows metering devices are electrically safe

BY LEN GARIS, Fire Chief of the City of Surrey

A new study by a Canadian university may help mitigate any lingering concerns about the fire safety of smart meters. “Revisiting the Safety of Smart Meter Installations in British Columbia”, released in September 2013 by the University of the Fraser Valley, investigates whether or not smart meters have been associated with an increase in residential fires...

Smart Metering Articles

electrical charge

T&D Buyer’s Guide Companies

Smart Metering Shared Media

Catalog

Automatic Meter Reading - Handbook, Vol. 1

Catalog

Electricity Today T&D Magazine - SCADA for the Smart Grid Sept&Oct 2019 Special Edition

Catalog

Electricity Today T&D Magazine - Transformer Winter 2018 Issue