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Demand Response


Smart thermostats prove their worth, leading the way to smarter homes

Over the past couple of years, advanced thermostats have seen a steady uptake and are reaching a higher level of market maturity.Google’s acquisition of Nest Labs for $3.2 billion in 2014 fueled the development of this market. Other high profile companies have since followed suit to carry...

The New Demand Response

Demand response—in the traditional sense—is deceased. The new demand response, on the other hand, builds on lessons learned and provides the path for integration of technology, customers, and programs. This new definition of demand response is enabling active load management using price...

Customer Billing


Count the Customers:

The transmission and distribution system links power generators and electricity consumers, but it is an often neglected part of any discussion about the future of electricity. Yet paying for this key piece of infrastructure is a giant influence on how the electric grid can or should change as such...

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

AMI & AMR


Designing Successful AMI Implementations with Data Analytics

How to design successful AMI implementations with data analytics BY KEVIN CORNISH & ROB YOUNG, Black & Veatch Electric utilities embarked on their smart meter programs envisioning the delivery of quantifiable benefits as well as strategic value. Initial business cases were developed to...

The End of the Road for Transmission Incentives

In a significant shift, the Federal Energy Regulatory Commission (FERC) has decided to abandon its transmission incentives policy, particularly the construction work in progress (CWIP) incentives. This decision marks a pivotal change in how transmission projects are financed and regulated,...

Smart Metering

Advancements in Electricity Metering

Taking metering technologies to the next level

BY BRIAN SEAL, Electric Power Research Institute

Between 2004 and 2009, the production of traditional electromechanical electricity meters in the U.S. was gradually shutdown in the wake of the successful introduction of solid-state electronic meters. This transition was the most significant change in metering technology in over a hundred years. Although it has been four years since the last electromechanical meters rolled off assembly lines, solid-state meters are...

Smart Metering Articles