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Customer Billing


Count the Customers:

The transmission and distribution system links power generators and electricity consumers, but it is an often neglected part of any discussion about the future of electricity. Yet paying for this key piece of infrastructure is a giant influence on how the electric grid can or should change as such...

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Demand Response


Pennsylvania’s Yaw Bill

In a significant move for Pennsylvania’s energy sector, State Senator Gene Yaw has introduced a transformative piece of legislation aimed at modernizing the state's approach to power plant development and capacity management. The bill, which has been the subject of considerable discussion,...

DOE Grants $2.2B for Transmission and Storage Projects

In a landmark move aimed at accelerating the U.S. transition to a more resilient and sustainable energy grid, the Department of Energy (DOE) has announced a groundbreaking investment of $2.2 billion in innovative transmission and energy storage projects across 18 states. This significant funding...

Data Analytics


Geo-targeting with Data Analytics

How to reduce peak load in constrained areas of the grid BY W. HUGH GAASCH, Retroficiency With an aging infrastructure, rising demand, and an increasingly stringent regulatory climate, utilities across the country face some tough decisions in the coming decade. The American Association of Civil...

Smart Metering

Demand Response Communications

Weighing choices from AMI to Zigbee to Wi-Fi and cellular

BY HOWARD NG, Comverge

The demand response industry is currently experiencing some of its greatest success currently in the marketplace. However, similar to all technologies that stand the test of time, demand response started somewhere different from where the technology is now. The communication protocols available for demand response participants and their respective utilities, in particular, have evolved significantly.

When advanced metering infrastructure (AMI)...

Smart Metering Articles