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Customer Billing

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Data Analytics

Exelon Expands Data Center Load and PJM Capacity

In a rapidly evolving energy landscape, Exelon’s recent moves in the energy and data center markets signal a pivotal shift in how utilities are engaging with the intersection of technology, grid capacity, and sustainability. The company’s entry into data center load management and its...

Smart Transformers: Enhancing Grid Efficiency and Reliability

The evolving demands of modern power grids necessitate the adoption of advanced technologies that can provide enhanced efficiency, reliability, and flexibility. Smart transformers are at the forefront of this technological revolution, offering a range of capabilities that significantly improve the...

AMI & AMR

Smart Grid Metering Controversies

Persuading skeptical consumers by answering the question: 'what’s in it for me?’ BY TIM WOLF, Itron The history of smart grid metering technology is replete with examples of unfounded fears, unsubstantiated claims, and urban legends that greet, and sometimes impede, the progress brought on...

AMI Enterprise Integration

Setting the foundation for Smart Grid enterprise enhancements BY SCOTT STEIN, Utility Integration Solutions, Inc. Integration of the advanced metering infrastructure (AMI) host system and meter data management system (MDMS) into the utility enterprise is critical to set the foundation for future...
Home Automation Smart Metering

Smart Metering

Neighborhood Area Networks

Standardizing communication to achieve plug-and-play interoperability

BY RYAN MALEY, ZigBee Alliance

All over the world, there is increasing demand for standardizing communication in the Smart Grid. Electric utilities and their regulators are increasingly concerned with upgrading all aspects of the Smart Grid. Utilities are taking actions to improve reliability and efficiency by upgrading infrastructure and adding communication throughout the entire grid. One particular area of focus is the so-called “utility last mile”, the neighborhood area...

Smart Metering Articles

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T&D Buyer’s Guide Companies

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Automation of T&D Systems Handbook

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Electricity Today T&D Magazine - Transformer Winter 2018 Issue

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Automatic Meter Reading - Handbook, Vol. 1