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AMI & AMR


Fire Safety & Smart Meters

New study shows metering devices are electrically safe BY LEN GARIS, Fire Chief of the City of Surrey A new study by a Canadian university may help mitigate any lingering concerns about the fire safety of smart meters. “Revisiting the Safety of Smart Meter Installations in British Columbia”,...

In-Home Display Connectivity

Optimizing conservation benefits through AMI BY MELODY TOMKOW, Aztech Associates The conservation benefits of ‘real-time’ electricity consumption information provided by home energy monitors, also known as in-home displays, have been studied repeatedly over the past decade. Recent...

Data Analytics



Smart Substations and Their Role in the Evolving Smart Grid

The power industry is undergoing a profound transformation driven by grid modernization, renewable integration, and increasing demands for resilience and efficiency. At the heart of this evolution lies the smart substation—a next-generation facility equipped with advanced sensors, digital...

Customer Billing


Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Smart Metering

Wireless Technology for Electric Utilities

The electric industry is making the transformation from a centralized, producer-controlled network to one that is less centralized and more consumer interactive. An automated, widely distributed energy delivery network, the Smart Grid, is characterized by a two-way flow of electricity and information, and potentially is capable of monitoring everything from power plants to customer behavior to individual appliance performance.

Incorporated into the grid are the benefits of distributed computing and communications to deliver real-time...

Smart Metering Articles