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Customer Billing


Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

FERC Rejects PJM Transmission Planning Change

The Federal Energy Regulatory Commission (FERC) has rejected a proposal from PJM Interconnection, one of the United States' largest regional transmission organizations, to alter its transmission planning protocol. The decision represents a significant victory for state regulators who had expressed...

AMI & AMR


AMI Enterprise Integration

Setting the foundation for Smart Grid enterprise enhancements BY SCOTT STEIN, Utility Integration Solutions, Inc. Integration of the advanced metering infrastructure (AMI) host system and meter data management system (MDMS) into the utility enterprise is critical to set the foundation for future...

Advanced Energy Meters & Power Quality

Addressing concerns from the utility and end user’s perspective BY DAVID BOVANKOVICH, E-Mon The increasing sophistication of commercial and industrial devices and equipment continues to drive the critical need for clean, dependable, stable electric power. As such, power quality continues to gain...

Data Analytics



Smart Metering

Demand Response Communications

Weighing choices from AMI to Zigbee to Wi-Fi and cellular

BY HOWARD NG, Comverge

The demand response industry is currently experiencing some of its greatest success currently in the marketplace. However, similar to all technologies that stand the test of time, demand response started somewhere different from where the technology is now. The communication protocols available for demand response participants and their respective utilities, in particular, have evolved significantly.

When advanced metering infrastructure (AMI)...

Smart Metering Articles