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Customer Billing

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Data Analytics

FERC Complaint Targets Duke, PJM Transmission Planning

A coalition of large energy consumers and ratepayer advocates has filed a complaint with the Federal Energy Regulatory Commission (FERC), urging the agency to prohibit transmission owners from independently planning "local" transmission projects exceeding 100 kilovolts (kV). The coalition argues...

Five Uses for Reliability Data

Despite the fact that electricity is such a critical commodity for every aspect of our lives, its importance is often overlooked. From school children watching educational videos, to the working adult using computers to national leaders taking selfies with their electorate, the electricity that...

AMI & AMR

The End of the Road for Transmission Incentives

In a significant shift, the Federal Energy Regulatory Commission (FERC) has decided to abandon its transmission incentives policy, particularly the construction work in progress (CWIP) incentives. This decision marks a pivotal change in how transmission projects are financed and regulated,...

Advanced Energy Meters & Power Quality

Addressing concerns from the utility and end user’s perspective BY DAVID BOVANKOVICH, E-Mon The increasing sophistication of commercial and industrial devices and equipment continues to drive the critical need for clean, dependable, stable electric power. As such, power quality continues to gain...
Home Automation Smart Metering

Smart Metering

Virtual Power Plants (Vpp) And Smart Grids: Integrating Renewable Energy For A Sustainable Future

The rapid shift toward renewable energy resources (RERs) has placed significant demands on traditional power systems. To address these challenges, modern energy infrastructure is evolving into smart grids, leveraging advanced technologies like Virtual Power Plants (VPPs) to enhance grid flexibility, reliability, and efficiency. A VPP is a collection of distributed energy resources (DERs), such as renewable energy sources, battery storage, controllable loads, and electric vehicles (EVs), that operate as a unified power plant through intelligent...

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Electricity Today T&D Magazine - Smart Grid Summer 2018 Issue

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Electricity Today T&D Magazine - Transformer Winter 2018 Issue

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Automation of T&D Systems Handbook