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Data Analytics


FERC Approves Interconnection for Talen Energy, Amazon Data Center

In a significant move that underscores the growing demand for reliable and sustainable energy to power the expanding digital infrastructure, the Federal Energy Regulatory Commission (FERC) has approved an interconnection agreement between Talen Energy, Amazon Web Services (AWS), and Exelon. This...

Customer Billing


Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

AMI & AMR


How AMI Can Improve Grid Reliability and Outage Response

Leveraging AMI to improve grid reliability and outage response BY TIM WOLF, Itron Getting a handle on overall grid reliability and outage trends for the entire U.S. can be challenging. Despite generally high reliability numbers, power outages are occurring more frequently and the U.S. Department...

Fire Safety & Smart Meters

New study shows metering devices are electrically safe BY LEN GARIS, Fire Chief of the City of Surrey A new study by a Canadian university may help mitigate any lingering concerns about the fire safety of smart meters. “Revisiting the Safety of Smart Meter Installations in British Columbia”,...

Smart Metering

Tracking Smart City Trends

Already, smart city technologies are strong in Europe and the Middle East. Now, cities all over North America are joining the smart cities movement as well. Once the journey begins, a city quickly realizes that it cannot become smart and sustainable without the help of its electric power utility. Like it or not, investor-owned utilities are being pulled into the smart city conversation.

I predict many utilities will learn to appreciate the smart cities...

Smart Metering Articles