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Customer Billing

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Demand Response

FERC Rejects PJM Transmission Planning Change

The Federal Energy Regulatory Commission (FERC) has rejected a proposal from PJM Interconnection, one of the United States' largest regional transmission organizations, to alter its transmission planning protocol. The decision represents a significant victory for state regulators who had expressed...

AMI & AMR

Advanced Energy Meters & Power Quality

Addressing concerns from the utility and end user’s perspective BY DAVID BOVANKOVICH, E-Mon The increasing sophistication of commercial and industrial devices and equipment continues to drive the critical need for clean, dependable, stable electric power. As such, power quality continues to gain...

Smart Grid Metering Controversies

Persuading skeptical consumers by answering the question: 'what’s in it for me?’ BY TIM WOLF, Itron The history of smart grid metering technology is replete with examples of unfounded fears, unsubstantiated claims, and urban legends that greet, and sometimes impede, the progress brought on...
Home Automation Smart Metering

Smart Metering

In-Home Display Connectivity

Optimizing conservation benefits through AMI

BY MELODY TOMKOW, Aztech Associates

The conservation benefits of ‘real-time’ electricity consumption information provided by home energy monitors, also known as in-home displays, have been studied repeatedly over the past decade. Recent studies such as the NV Energy’s “2011 Annual Demand Side Management Update Report” report a household electricity consumption reduction of 3.5 percent to nine percent.

Additionally, a well-known survey of existing U.S., Canadian and Japanese studies entitled, “The...

Smart Metering Articles

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T&D Buyer’s Guide Companies

Smart Metering Shared Media

Catalog

T&D Automation and AMR/AMI Systems Handbook Vol. 2

Catalog

Electricity Today T&D Magazine - Smart Grid Summer 2018 Issue

Catalog

Automatic Meter Reading - Handbook, Vol. 1