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Customer Billing


Count the Customers:

The transmission and distribution system links power generators and electricity consumers, but it is an often neglected part of any discussion about the future of electricity. Yet paying for this key piece of infrastructure is a giant influence on how the electric grid can or should change as such...

FERC Rejects PJM Transmission Planning Change

The Federal Energy Regulatory Commission (FERC) has rejected a proposal from PJM Interconnection, one of the United States' largest regional transmission organizations, to alter its transmission planning protocol. The decision represents a significant victory for state regulators who had expressed...

Data Analytics


AI-Powered Substation Automation: Revolutionizing Grid Operations

Artificial intelligence (AI) is transforming various industries, and the power sector is no exception. AI-powered substation automation is revolutionizing grid operations by enhancing efficiency, reliability, and responsiveness. This article delves into the role of AI in substation automation,...

Data Analytics for Theft Detection

Utility profile: ComEd uses data analytics for theft detection The Commonwealth Edison Company, better known as ComEd and one of the U.S.’s largest electric utilities, has been using a variety of tools and data analytics to help identify theft leads and unmetered current. With the onset of...

Demand Response


Smart thermostats prove their worth, leading the way to smarter homes

Over the past couple of years, advanced thermostats have seen a steady uptake and are reaching a higher level of market maturity.Google’s acquisition of Nest Labs for $3.2 billion in 2014 fueled the development of this market. Other high profile companies have since followed suit to carry...

The New Demand Response

Demand response—in the traditional sense—is deceased. The new demand response, on the other hand, builds on lessons learned and provides the path for integration of technology, customers, and programs. This new definition of demand response is enabling active load management using price...

Smart Metering

Smart Meters for Outage Management

Reviewing the benefits and addressing the obstacles

BY RON CLANTON & MARK HOLLIDAY, KPMG LLP

The outage management process has undergone remarkable changes over the last several decades. The need to respond to power outages when they occur has been around since the first lines were run from utility to customer. The outage management system (OMS) applications of today are far different from systems used just a decade ago. Higher customer demand for reliability and...

Smart Metering Articles