Speed Up Damage Assessment, Assembly and Dispatch of Resources During Outage Events

Helicopters fly over the skyline of lower Manhattan as it sits in darkness after a preventive power outage caused by Hurricane Sandy in New York October 30, 2012. Hurricane Sandy began battered the U.S. East Coast on Monday with fierce winds and driving rain, as the monster storm shut down transportation, shuttered businesses and left hundreds of thousands without power. REUTERS/Keith Bedford (UNITED STATES - Tags: SOCIETY ENVIRONMENT CITYSPACE)

In a survey conducted in September 2016 by ARCOS LLC (a provider of emergency resource management software), the software provider asked utilities how they manage damage assessment in the wake of major events like storms and earthquakes. Thirty-five percent of utilities polled said they relied on paper and pencil along with manually entering data in their outage management systems (OMS). Another 31 percent relied on electronic forms, but still entered data by hand into an OMS. Twelve percent made use of online damage assessment software, which was not integrated with an OMS. And another 12 percent had damage assessment software fully integrated with an OMS.

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