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State of Industry


How Utilities Can Master Customer Engagement

Addressing the new energy customer engagement paradox BY GREG GUTHRIDGE, NICHOLAS HANDCOCK & JULIE TARTAGLIA, Accenture For utilities, the foundation of the energy marketplace is shifting. Providers face a market in flux with largely stagnant energy demand, shifting regulatory landscapes,...

Aging Infrastructure: How to Save Aging Assets

Applying limited resources to critical, aging infrastructure BY MASSOUD AMIN, IEEE Smart Grid, University of Minnesota The Smart Grid’s contributions to improving electric utilities’ means of monitoring the condition of assets, providing enhanced situational awareness, and faster...



Internet of Things Phenomenon

The introduction of wearable smart watches was a major step forward for Internet of Things (IoT) technology in the consumer electronics arena, and the next major step for computing. The Guardian News, a U.K.-based national newspaper, calls this next era a “programmable world” where multiple...

Energy Storage & Carbon Emissions

Over the last several years, towns, cities, and states across the United States have developed policies and invested in efforts aimed at to reducing greenhouse gas emissions and their associated negative societal impacts. Businesses and private citizens have also become increasingly involved in...

State of Industry

Working with Third-Party Companies

How utilities can outsource essential functions or services

BY ASBURY GAULT, Zenius LLC

In today’s business world with ever-increasing employee benefit costs, regulated utilities are challenged with reducing their costs for the benefit of all stakeholders. This force is driving utility managers to re-examine every function of their departments for cost cutting opportunities including functions and services that are essential to the operation of a utility.

In a regulated utility operating a distribution company, functional...

State of Industry Articles