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Customer Billing


Count the Customers:

The transmission and distribution system links power generators and electricity consumers, but it is an often neglected part of any discussion about the future of electricity. Yet paying for this key piece of infrastructure is a giant influence on how the electric grid can or should change as such...

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Customer Billing

Real-time Monitoring is Key to Reducing Energy Consumption

Empowering utilities to assist their customers

BY TIM VAN SLAMBROUCK, DENT Instruments

Energy utilities and consumers alike can benefit from continuous monitoring of energy usage, because monitoring is the key to identifying areas where consumption can be reduced, and significant cost savings can be had by controlling consumption at times when utilities’ generation resources are taxed the most. Some public facilities such as hospitals, universities and civic buildings are taking the lead in taking advantage...

Related Articles


Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...


Count the Customers:

The transmission and distribution system links power generators and electricity consumers, but it is an often neglected part of any discussion about the future of electricity. Yet paying for this key piece of infrastructure is a giant influence on how the electric grid can or should change as such...

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Real-time Monitoring is Key to Reducing Energy Consumption

Empowering utilities to assist their customers BY TIM VAN SLAMBROUCK, DENT Instruments Energy utilities and consumers alike can benefit from continuous monitoring of energy usage, because monitoring is the key to identifying areas where consumption can be reduced, and significant cost savings can...

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