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Demand Response

The New Demand Response

Demand response—in the traditional sense—is deceased. The new demand response, on the other hand, builds on lessons learned and provides the path for integration of technology, customers, and programs. This new definition of demand response is enabling active load management using price...

Real-time Monitoring is Key to Reducing Energy Consumption

Empowering utilities to assist their customers BY TIM VAN SLAMBROUCK, DENT Instruments Energy utilities and consumers alike can benefit from continuous monitoring of energy usage, because monitoring is the key to identifying areas where consumption can be reduced, and significant cost savings can...

AMI & AMR

In-Home Display Connectivity

Optimizing conservation benefits through AMI BY MELODY TOMKOW, Aztech Associates The conservation benefits of ‘real-time’ electricity consumption information provided by home energy monitors, also known as in-home displays, have been studied repeatedly over the past decade. Recent studies such...

Smart Meters for Outage Management

Reviewing the benefits and addressing the obstacles BY RON CLANTON & MARK HOLLIDAY, KPMG LLP The outage management process has undergone remarkable changes over the last several decades. The need to respond to power outages when they occur has been around since the first lines were run from...

Customer Billing

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Home Automation Smart Metering

Historical facts on Ontario's peaksaver PLUS

Many electric utilities in Ontario have been providing the peaksaver PLUS demand response program to their customers. According to the peaksaver PLUS website, this program is designed to help customers reduce demands on the power grid.

The program has proven to be very effective. During peak demand times, often on hot summer days, a signal is sent to reduce electricity demand in a customer’sair conditioning system, consequently, reducing the amount of power needed by Ontario....

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