Selected Articles From February/March 2000 Issue

Customer Information Systems

• Outsourcing CIS to Achieve a Cost-effective Competitive Edge

• Managing and Extending the Life of Transformers

• American Electric Power Improves Power Quality with Active Power Flywheel

• New Power Projects Help Meet Steady Demand Growth in Alberta's Electric Market

• Trends in On-line Monitoring Technology and Applications

• Purchasing Electricity: A Primer