
The conference program for Electricity '96 was designed to cover all major sectors of utility engineering, operations, customer systems and service and corporate resources. Electricity '96 provides a choice audience and forum for industry leaders to interact, thereby creating valuable networking opportunities. It is the ultimate opportunity for the Canadian electric utility industry to pool ideas and collaborate on finding solutions to its collective challenges.
The theme of this year's conference -- "Serving Our Customers" was chosen to emphasize customer importance and to focus on how all utility sectors must manage resources to provide greater customer satisfaction.
This year, the annual Corporate Resources and Customer Services conference is being held in conjunction with Electricity '96. Members of the former sections are encouraged to participate in this major conference.
The spotlight of the conference will be on customer demands and expectations as a vital and determining factor in establishing the direction the industry will take in the future. The conference will also focus on creating efficient customer-driven systems through better integration of energy production, delivery and end-use.
Key themes on industry issues will highlight the start of each day's program along with concurrent dedicated conferences covering the four main streams of industry business:
The following mainstreams will also be highlighted:
The Exposition is designed to complement and enhance the quality of the Conference for participants and provide utility suppliers and manufacturers with an opportunity to display and publicize their products and new technologies. Electricity '96 will provide an unparalleled source of hands-on information about the newest technologies and most advanced ideas in the industry today. Exhibitors will be highly visible to the industry's leaders and decision-makers actively looking for products and solutions to help them implement their future strategies. Electricity '96 is a "not to be missed" opportunity to participate in Canada's $10 billion market for electric utility products.
Conference Workshops and Tours
Special focus workshops will also be held to address the following key industry issues:
To obtain a copy of the conference program, or for more information about Electricity '96 contact Jim Gacionis, CEA at (514) 934-6478 or by e-mail gacionis@canelect.ca.