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AMI & AMR


Tracking Smart City Trends

Already, smart city technologies are strong in Europe and the Middle East. Now, cities all over North America are joining the smart cities movement as well. Once the journey begins, a city quickly realizes that it cannot become smart and sustainable without the help of its electric power utility....

Advanced Energy Meters & Power Quality

Addressing concerns from the utility and end user’s perspective BY DAVID BOVANKOVICH, E-Mon The increasing sophistication of commercial and industrial devices and equipment continues to drive the critical need for clean, dependable, stable electric power. As such, power quality continues to gain...

Customer Billing


Customer Billing Service Options

As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top...

Sales Order Automation for Electric Utilities

In today’s technology driven society, the pace of business is faster than ever. With access to new tools and innovations, electrical distributors are continuously expected to improve efficiency and customer service, delivering more with less and in increasingly rapid ordering cycles. Faced with...

Data Analytics


Geo-targeting with Data Analytics

How to reduce peak load in constrained areas of the grid BY W. HUGH GAASCH, Retroficiency With an aging infrastructure, rising demand, and an increasingly stringent regulatory climate, utilities across the country face some tough decisions in the coming decade. The American Association of Civil...

Data Analytics for Theft Detection

Utility profile: ComEd uses data analytics for theft detection The Commonwealth Edison Company, better known as ComEd and one of the U.S.’s largest electric utilities, has been using a variety of tools and data analytics to help identify theft leads and unmetered current. With the onset of smart...

Smart Metering

The Intelligent City of Tomorrow

The term “smart city” is becoming increasingly common, especially in the public services sector. Cities of all sizes have interdependent systems, from electricity, water, and gas utilities to transportation systems to municipal lighting systems.

City officials are discovering how to leverage and apply certain technology to systems such as utilities and public service departments. However, more importantly, officials are beginning to understand technology’s numerous benefits to the city’s operations and citizenry.

Consider a city...

Smart Metering Articles